Ezz Elarab Automotive Group, the sole importer and exclusive distributor of Volvo cars in Egypt, recently celebrated receiving the “Volvo Excellence Award” for the first time. This coveted annual award recognizes the most dedicated Volvo agents and distributors around the world who not only meet but exceed the standards of the prestigious brand.
The award was presented to the Volvo Egypt team during a gala dinner held at an exclusive location in Cairo by Mr. Maurice Bayar – Director of Commercial Operations | Importers EMEA and Mr. Radomir Nemechek – Regional Business Manager | Importers EMEA. The award was presented to the chairman of Ezz Elarab Automotive Group, Eng. Hisham Ezz Elarab at a small ceremony to commemorate the occasion. Eng. was also present at the ceremony. Muhammad Abul Noor – General Manager of Volvo Cars Egypt and Ms. Ranna Abadi – Vice President of Ezz Elarab Automotive Group, as well as other members of the local Volvo team.
For his part, Maurice Bayard, director of commercial operations | Importers EMEA, said: “As we continue to grow in a globally challenging year, this is the best and most important time to celebrate our partners for achieving success and achieving the highest levels of excellence. Egypt is one of the markets that has experienced rapid growth in a short period of time and we are confident that it will continue to be a member of the Volvo Excellence Club every year thanks to its new management team.”
In recent years, Volvo has identified and defined a number of qualitative and quantitative targets for its luxury brand in Europe, Africa and the Middle East, aimed at improving the customer experience and reaching a larger segment of the target market. Volvo’s performance in 2021 was unprecedented, with sales growth of 72% compared to the previous year.
On this note, Radomir Nemechek, Regional Business Manager | Importers EMEA, said: “It is my great pleasure to present the Volvo Excellence Award to the Volvo Egypt team, led by Engr. Muhammad Abul Noor. This signifies our appreciation and recognition of their hard work and creativity in achieving a high level of service for our brand’s fans. This has contributed to the expansion of Volvo’s luxury brand in the Egyptian market by providing and creating the best personalized customer experience. In addition to effectively showcasing Volvo’s latest models, developments and innovations, it also meets Volvo’s international standards.”
The competition for this prestigious award was fierce, with 23 regional Volvo importers in Europe, Africa and the Middle East competing in three groups. The Volvo Cars Egypt team was placed in the first group against importers who had a similar annual sales volume.
For his part, Eng. Hisham Ezz Elarab, Chairman of Ezz Elarab Automotive Group, said: “We are incredibly proud to announce that we have received the Volvo Excellence Award, which was awarded to our team for the first time in Egypt. We express our sincere gratitude to all our regular customers who believed in our capabilities and contributed to our success this year. The close relationship we have built with our customers has enabled us to exceed all expectations and achieve strong sales volumes across Volvo’s various categories.”
English Muhammad Abul Noor, General Manager of Volvo Cars Egypt, said: “We would not have won this award without the incredible efforts and dedication of our team. Our ambitious expansion plan for Volvo in Egypt contributed to our success last year and we are very proud to be part of the success of this luxury Swedish brand in Egypt. Having said that, I believe we have a lot more to offer owners and enthusiasts of the Volvo brand in the coming years.”
Notably, Volvo importers in the EMEA region competed to achieve several benchmarks and key performance indicators during 2021. These include year-over-year growth, retail targets achieved and Google ranking.
The partnership between Volvo and Ezz Elarab Automotive Group began in 2009, when Ezz Elarab Automotive Group took on the responsibility of realizing Volvo’s vision in Egypt and bringing it to the fore as a major player in the luxury car sector in the Egyptian market. The partnership started with one showroom and service center until it expanded to Cairo and Alexandria through five accredited centers designed according to the latest global standards.