Retailer Pick n Pay has moved its entire on-premise IT infrastructure to Amazon Web Services (AWS).

AWS said in a statement that Pick n Pay worked with Lemongrass Consulting – an AWS Premier Consulting Partner with migration and SAP Consulting capabilities – to migrate its on-premises SAP environment to AWS and implement a modern SAP HANA platform.

According to the US-based cloud computing giant, the move to the cloud will allow Pick n Pay to optimize its operations and modernize the supply chain for its stores, develop a new digital customer experience in multi-channel grocery stores and expand into new areas of business.

AWS opened data center regions in South Africa in 2020.

“Using the cloud to achieve greater operational efficiency and improve the customer experience is a core strategy for Pick n Pay and the South African retail sector. The cloud will help us stay relevant and accessible in a high-volume, low-margin market that demands efficiency above all else,” says Chris Short, CIO, Pick n Pay.

“Additionally, the new cloud-based business intelligence platform allows us to make even more data-driven decisions that can help us deliver lower prices and greater value to our customers.”

The retailer uses AWS cloud services including compute, storage, databases, analytics and business intelligence, as well as AWS Marketplace, to automate Pick n Pay operations, provide real-time information, and identify and purchase AWS partner network offers.

By analyzing data in the cloud, a retailer can predict demand, identify customer behavior and sentiment, and improve the in-store and online shopping experience for customers, according to AWS.

“We’re seeing a fundamental shift in how consumer goods companies manage their technology infrastructure,” says Chris Erasmus, South Africa Manager at AWS.

“Pick n Pay is the first South African retailer to join thousands of customers using SAP on AWS.

“We look forward to working with Pick n Pay on its SAP and digital transformation strategies to help accelerate the adoption of new cloud-based customers such as a mobile app, one-to-one shopping and personalized offers that deepen the relationship with consumers.”

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